Refund policy
Our Return Policy
We're confident you'll love our Zippy Zips Adventure Suits, however, if something about them doesn't work out for you we're happy to accept returns of items that are unwashed and in like-new condition. Plus, within the U.S., returning for store credit or exchanges is completely free!
All returns and exchanges must be initiated within 15 days of your order's delivery date.
- Returned or exchanged items must be in new and unwashed condition.
- Exchanges and returning for store credit will incur no additional charges.
- Returns will incur a handling fee of 10% of the order value, and will be returned to the original payment method.
Please note: original shipping charges are not refunded.
To get started, click here to enter your account, then select the order you'd like to initiate a return for then click the "Request Return" button.